We collect and process the following information:
Email addresses for account identification and notifications
Payment history and transaction records
Business details for payment processing and state regulations compliance
Usage data to improve our services
All sensitive payment information is handled directly by Stripe, our payment processing partner.
subdream uses Stripe for payment processing. When payments are received by subdream, tracking occurs for:
Transaction amounts and timestamps
Payment status and outcomes
Business and customer relationships
Payment method preferences
Payment method identifiers for future transactions
Card numbers and bank details are never stored on our servers. We store secure identifiers from Stripe that allow businesses to charge previously used payment methods with your consent.
When payments are received by subdream, the associated business can reference the payment method for future use. This allows for smoother recurring payments and future transactions. You can manage or remove saved payment methods through your account settings.
But we do not store any payment method information on our servers, and businesses can never directly access your payment method details. For more information about payment methods, please contact support at support@subdream.io with specific questions.
We implement industry-standard security measures:
Secure OAuth authentication
Encrypted data transmission
Regular security audits
Automated monitoring systems
We send emails for:
Payment confirmations and receipts
Payment reminders and notifications
Account security alerts
Service updates and announcements
We retain transaction records and account data as required by law and for business operations. You can request data deletion by contacting support, subject to legal requirements.
You have the right to:
Access your personal data
Correct inaccurate information
Request data deletion
Export your data
Contact us at support@subdream.io with any questions or assistance.
If you wish to delete your profile, please email us at support@subdream.io. We will remove your sensitive data upon request. Please note that while your transactions will be retained for accounting purposes, they will be disassociated from your account. This process will also delete your payment card details and any subscriptions. If there are any balances owed to a business, charges may be required to close your account and delete payment methods.